Delete your BrightWise account

App: BrightWise · Developer: Daybreak Labs

This page explains how to ask us to delete your BrightWise account and the data linked to it. You don't need the App installed to make a request.

Request by email (no app needed)

1. Email [email protected] from the email address linked to your account or purchase.
2. Use the subject "Delete my BrightWise account".
3. If you can't send from that address, tell us the address on the account and we'll verify that it's yours before deleting anything.

Email a deletion request

We handle email requests within 30 days and confirm by email once your account is deleted.

What gets deleted

• Your account and the data associated with it that Daybreak Labs stores.

What may be kept, and for how long

• Support emails: your deletion request and our reply, kept for up to 12 months as a record that we handled it.
• Purchase records: Google Play keeps its own records of your purchases under Google's policies. We may keep minimal purchase records where the law requires (for example, for tax).

Data on your phone

Data stored on your phone by the App stays there until you uninstall the App or go to Android Settings > Apps > BrightWise > Storage > Clear storage.

If Android backup is on, a copy of the App's data may also be in your Google account's device backup. You can manage or delete it in your phone's backup settings.

Questions

[email protected] · See also our Privacy Policy: https://daybreaklabs.app/privacy/